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Privacy Policy
LaConstructo (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketplace and service platform.
1. Who We Are
LaConstructo operates a marketplace and service platform for construction materials and related services, including bidding, logistics, financing and insurance options, and project execution support.
2. Information We Collect
We may collect the following categories of information:
- Identity & Contact Information: Name, company name, role, postal address, email address, and phone number.
- KYC & Compliance Data: Basic verification details (such as email/OTP) and any documents you voluntarily provide to meet regulatory or credit requirements.
- Project & Transaction Data: Site locations, drawings/specifications, requisitions, bids or quotations, purchase orders, invoices, payments, and GST details.
- Technical Data: Device and browser type, IP address, pages viewed, cookies, and usage analytics.
- Communications: Enquiries, emails, RFPs, chat or WhatsApp messages, call logs (time and duration), and support tickets.
- Logistics & Delivery Information: Delivery addresses, contact persons, GPS tracking events, proof of delivery (POD), and inspection notes.
- Agent Program Data: Lead information submitted through the Agent Lead Form.
3. How We Use Your Information
- Respond to enquiries and prepare bids or quotations.
- Process orders, deliveries, invoicing, escrow settlements, and payments.
- Provide customer support, warranty facilitation, and dispute resolution.
- Operate bidding systems, price alerts, supplier matching, and marketplace features.
- Improve site functionality, safety practices, and user experience using analytics.
- Communicate service updates such as site visits, delivery schedules, or change orders.
- Comply with legal, tax, audit, and KYC obligations.
4. Legal Basis for Processing (India Context)
We process personal data based on contractual necessity (including pre-contract steps), legitimate interests (such as service improvement and fraud prevention), consent where required (for example, marketing communications), and compliance with applicable laws including GST and accounting regulations.
5. Sharing of Information
We may share limited information with:
- Delivery & Logistics Partners: Delivery details and contact information for dispatch and ETA updates.
- Subcontractors & Consultants: Project details necessary for execution.
- Payment Gateways, Banks & NBFCs: For payment processing and credit facilities.
- Insurance Partners: For optional transit or project insurance.
- Professional Advisors: Legal, tax, and audit consultants.
- Government Authorities: When disclosure is legally required.
We do not sell personal information to third parties.
6. Data Security & Retention
We implement reasonable organizational and technical safeguards to protect your data. Information is retained for the duration of the contractual relationship and up to 8 years thereafter for tax, audit, warranty, and defects liability purposes, unless a longer retention period is required by law.
7. Your Rights
Subject to applicable law, you may request access, correction, updating, or deletion of your personal data, withdraw consent for marketing communications, or object to certain processing activities.
To exercise your rights, contact us at: privacy@laconstructo.com
8. Cookies & Analytics
We use cookies for functionality, security, and performance measurement. You can manage cookies through your browser settings. Disabling certain cookies may impact platform features such as bidding or login persistence.
9. Cross-Border Data Transfers
If cloud services located outside India are used, we apply appropriate safeguards and ensure data is processed in accordance with this Privacy Policy.
10. Children’s Data
Our services are intended for adults and businesses. We do not knowingly collect personal data from individuals under the age of 18.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Material changes may be notified where feasible.
12. Contact Information
For privacy-related questions or requests, contact: privacy@laconstructo.com
Registered Office: Jaipur, Rajasthan, India
